FAQs

You can borrow up to 30 items. DVD’s are limited to 2 per person.

The borrowing period for most items is 30 days with 2 auto renewal. You need to bring your library card to borrow items. Please take care of items borrowed and return them promptly.

You can come into one of the branches with your library card and renew your items or you are also able to renew items over the phone please have your library card number ready. You are also able to renew your items online through the online library catalogue using the Member Services section to sign in with your membership number from your library card. They are also automatically renewed for you twice by the system.

All our branches have public access computers available for use. There is no cost. Computers can be booked in advance by coming into the library or phoning your branch.

Wifi access is available at most branches.

If you can’t find what you’re looking for please ask one of our staff to help. We are able to borrow items from other libraries within Australia. You may fill in an inter-library loan or request for purchase form or use our online service. You may find that there is a charge when requesting an item from another library service.

The catalogue is the key to North Western Library's collection. It contains information about items in the collection, including whether an item is out on loan or not. The collection contains items such as books, DVDs, toys and magazines. Increasingly the collection also contains digital items such as eBooks, eAudiobooks, eFilms, eMagazines and databases.

Speak to a library staff member if there is something specific you are looking for that you are unable to find when searching our catalogue. Library staff are always happy to assist.

You don't need to login to search the library catalogue. Login is required to renew items on loan, and to place a reservation. If you login before searching, then your login details will remain for the duration of your session.

Yes. Login to your account and click on your name and then on current loans.

• You may renew one or more items at a time.
• You are allowed to renew items up to 2 times.
• Items that are reserved for others cannot be renewed.
• Items that have already become overdue cannot be renewed.
• If you have one or more items still on loan that are lost or long overdue, you cannot renew online or using our self-service kiosks.
• Please speak to a library staff member if the item you want to renew is already overdue or something else is preventing you from renewing your item.

We have several digital eLibrary platforms and online databases that you can access for free using your library card.

The full list of online resources we have available is also listed on the library website at Online Library.